Privacy Policy

Last updated: April 5, 2026

1. Introduction

Welcome to Healio ("we", "our", or "us"). We are committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application.

2. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, and profile details you provide.
  • Health data: medications, wound care records, mood logs, meal logs, body parameters, menstruation data, and other health-related information you voluntarily enter.
  • Device information: device type, operating system, and app usage data.
  • Location data: approximate location when you use the "Nearby Facilities" feature (only with your permission).
  • Communications: messages sent to the AI wellness companion.

3. How We Use Your Information

We use your information to:

  • Provide and improve the Healio services.
  • Send medication and wound care reminders.
  • Generate AI-powered health insights and recommendations.
  • Enable caregiver features and shared health monitoring.
  • Respond to your questions and support requests.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal or health data. We may share information only in the following circumstances:

  • With caregivers: data you explicitly choose to share via the caregiver invitation feature.
  • Service providers: trusted third-party vendors who help us operate the app, bound by confidentiality agreements.
  • Legal requirements: when required by law, court order, or governmental authority.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no system is completely secure. Please use a strong password and keep your account credentials safe.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability.

To exercise these rights, contact us at egoconstitution@gmail.com.

8. Children's Privacy

Healio is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of Healio after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
egoconstitution@gmail.com